For our Planters that have the Water Reservoir feature, the reservoir can be filled just by watering your plants as normal. Any excess water that the potting mix is unable to absorb/hold, will filter through the potting mix and fill the reservoir.
You will know that the reservoir is full when you begin to see water coming out of the overflow drain hole (see How do I know the Reservoir is Full?).
Alternatively, you may also wish to drill the optional Fill Porthole to create direct access to the reservoir. The purpose of, and instructions for this hole can be found here: Optional Fill Port Hole Explained...
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