Sorry to hear your item was damaged during shipping but don't worry we would love to assist you. Please send images of the damaged product as well as the damaged box to our Customer Service Department at firstname.lastname@example.org for further assessment. Once the images are reviewed our Customer Service team will determine the course of action.
If our Customer Service Team determines your item to be damaged during shipping a replacement item will be sent to you at no charge and we will update you with the tracking information.
For further assistance please call our Customer Service Department at 1-866-363-8834.