Follow

What do I do if I am missing part of my mail post?

All Mayne Mail posts (with the exception of the Bradford) ship in 2 separate boxes; the Mailbox support Arm, and the Decorative Post. It is common for the boxes to be separated in transit and you will often receive the 2nd package within 1-2 business days of delivery of the 1st.

If you do not receive both boxes after a few days please call our Customer Service Department at (toll free) 1-866-363-8834 and we would be happy to assist you.

Please note that if you purchased a Mailbox or an address plaque with your mail post, these parts will be shipping from a separate Manufacturer.  If you have any inquires regarding receipt of these items, we recommend contacting the company you made your purchase through.

 

Was this article helpful?
2 out of 2 found this helpful
Have more questions? Submit a request

1 Comments

  • 0
    Avatar
    Laurenb

    This was a very helpful article.

Please sign in to leave a comment.